Often, companies recognize that their websites or intranets are unsuccessful, but they do not understand why. In most cases, site failures can be traced to shortcomings in usability and functionality: poor design, illogical structure, confusing navigation. When users, external or internal, cannot achieve their goals on a site, they become frustrated and unproductive, and if offered a choice, they leave. Orbis2 Partners will evaluate the usability and functionality of a website or intranet, and provide a written report of their findings, as a first step in helping a company realize its full Web potential.